Steve and the entire staff at Keitzer-Miller Myrhum-Patten, I just wanted to tell you what a wonderful job you all did with Sherry Kohli's funeral and wake. Each of you were so welcoming and friendly to everyone that stopped to see Sherry. You were courteous and very professional. The funeral home was very clean and Sherry's personal items were arranged perfectly. All the little extras were greatly appreciated; from the book to sign in, the hand sanitizer supplies, and Kleenex boxes that were everywhere for people to use (our family took advantage of that!). The flowers and the pictures were set up very nice. The memorial video was amazing that you did. What a wonderful celebration of Sherry's life. Thank you so much for your professionalism. Sherry will be greatly missed by everyone that knew her. I wish you great success and please keep up the great work you are doing. Many of us talked about how nice you all were. Thanks for making this a stress free time as we mourn the loss of our dear Sherry. Al Kohli and family.
I have had two good experiences working with your funeral home. My Dad's death back in 2015 when you had to coordinate with Kjos Funeral Home in Detroit Lakes, MN and now with my Mom's which involved just West Bend. I enjoyed working with Steve during the planning process and then on the day of the funeral itself. He does well with communication. Thanks for being there for me - twice. Blessings, Nancy
Dear Lee, Thank you so much for the perfect service. Lance would have been very pleased. I appreciate your attention to detail.
Dear Lee, I can't thank you enough for the wonderful service you provided for our family. Everything was handled efficiently and with compassion. I also appreciated your willingness to help with last minute requests and when we changed our mind about plans! You made a sad time so much easier. -John Koehler Family
Lee, You went above and beyond to make a very sad day bearable. Bill and I thank you so much.
Thank you Jason for your help with the arrangements we needed. And thank you Lizzy for assistance at the cemetery. You have our sincere gratitude. You both helped making things go smoothly.
Steve- Thank you for all your help with my father's funeral service and burial. We received so many compliments on the service and we owe a great deal of that to your guidance and support. Your team was excellent to work with and made a very difficult process run smoothly and pain free.
Dear Lee, On behalf of myself and my entire family I want to thank you for your invaluable assistance in preparing all the necessary arrangements for Alvin’s final journey home. Your professionalism and personal approach made the whole process feel not so overwhelming and made everything go smoothly from beginning to end. Thanks for making the video and placing it on the website, for adding the “cows coming home” picture, and last but not least, thank you for offering me one last ride with Alvin back to Holy Cross and his final resting place. That was awesome! May God bless you.
Dear Jason, You helped us through an incredibly tough time, and you should know we are grateful. We learned that your job is not easy with unpredictable hours and having to sort through detail after detail and handling many personalities within the families. You definitely served us well and I want to say thank you very much.
We can not thank Steve and Myrhum Funeral Home for everything they did to make our loved one's funeral a pleasant and good memorable one. It's not easy losing a loved one, but Steve gave us time to say goodbye along with all his time and help of organizing a funeral without burdening the family. Every question we had or problem, he solved and helped us through with ease. Our loved one looked so natural in the casket and did a wonderful job. We would recommend Steve and this funeral home to make sure your experience is a pleasant one and not a burden. Thanks Steve for everything!!
Jason and Staff- Words cannot express how grateful we were for the compassion and care you showed in preparing Mark’s service. You made a very difficult process into a manageable one with your suggestions and guidelines. The untimely passing of Mark left us unprepared for making any decision. Your guidance in helping us through a difficult time was most appreciated. Every aspect of the service was perfect. You made sure everything was done and there was nothing we had to worry about. Thank you doesn’t seem to be adequate for all you have done for my family, but thank you for everything.
Dear Steve and Staff, I cannot thank you and the staff enough for the superb ways in which you handled all details of the funeral for me. This was an extremely stressful situation for me being and "only child" and everything was perfect. Your attention to detail and being able to reach you immediately after my mom's passing was greatly appreciated by me. Thank you again, Thomas Kreif
Jason, Thank you for the time you spent with me and my family preparing for mom's (Myrtle Shulka) funeral. Your many suggestions to reduce costs - lower priced casket, etc.and other recommendations were greatly appreciated. You and your staff made our family very comfortable. Your great personality and thoughtfulness made all much easier for us. Thank you. Betty Clement
To all of your wonderful staff, Thank you very much for everything you have done for me, my family, and my mother. Your entire staff was extremely kind, helpful, and respectful. You have lightened our burdens, and helped to make saying goodbye to our mother peaceful and comforting. From my first phone call with your staff to my last, your exceptional customer service has far exceeded our expectations. In love and faith Sincerely, Nicole Moederndorfer and Family of Kathleen Hartman
Dear Cole, Matt, and Dan, On behalf of my family, I wish to thank you all for your thoughtful, thorough, professional, and compassionate care you shared with us at the loss of our mother, Rosemary Rutz. The technical provision could not have been better, but most of all, I will always remember the genuine respect and concern you shared from our very first contact to the completion of mother's service. The facility is top-notch; the attendees were comfortably accommodated, and we were all impressed by every aspect of your engagement with us. I feel as though I've made new friends. Thank you for that. Sincerely, Dan
To Jason and staff: From start to finish, Jason saw to every detail to make the planning of my mom’s funeral perfect. Jason was there the day my mom passed at Samaritan. I immediately felt a sense of comfort that he would take care of everything and take good care of mom. Jason quickly became part of our family as he shared his own stories and his own personal experiences. Jason has a God-given talent to make this whole process (similar to planning a wedding), a little less traumatic; more of a celebration. Jason will definitely will be remembered by our family as the quintessential piece that made the day perfect, and one that will be remembered forever in our hearts.
Jason and Steve and staff: Thank you so much for the great job you do for the families. Mom would have been so happy with the way she looked and the way the whole service was handled. I can't think of anything that could have been done differently. It was handled perfectly. You guys are professionals from start to finish. Thanks again from all of us.
Cole, Jason, and staff, Thank you all so very much for your wonderful service(s) of our loving mom, grandma, and great-grandma. Your services were greatly appreciated and we enjoyed the closure and peace during our difficult time.
Jason and Staff, Thank you so much for everything you did for me and my family during this most difficult time for us. My husband would have loved the service. It was very nice. Thanks for talking to father so we could have the flag on his casket in the narthex. The kids really wanted that, since he was so proud of his service to our country. Also thanks for arranging the food at the VFW. It was nice that we did not have to worry about that.
Thank you so much for all that you did for my family during the difficult passing of our dear mother. Our mother's funeral turned out exactly as I believe she would have wanted it and she looked beautiful.
Thanks to everyone at Myhrum Patten in West Bend for taking care of me during, before, and after my Husband's funeral. Wonderful people you all are, as I've mentioned in the past. You still make me feel at home every time I show up. I can't express my gratefulness through this difficult time. You guys (and gals) have made it all a bit easier. Nothing was missed at all! Everything was a great honor for my Husband, without flaws. And you truly care about your clients, and their families and wishes. Can't thank you enough!! Gail Reseburg
The family of Harlon Ekvall thanks you for the wonderful service you provided. The Memorial service on August 13 was smooth. Steve was attentive and accommodating. We appreciated that you allowed us to make decisions and do things in the best way to honor our father. We felt welcome in making the arrangements and on the day of the Memorial. Thank you for your assistance in making the day a good memory for us!
Jason & Myrhum-Patten staff, Thank you so much for your prayers, thoughts, guidance, and services during this difficult time.
Chuck: Thank You for everything you did to help us honor the wishes of our uncle/God Father Jerry. Thank you also for telling us how we could put our finger prints on the casket and they would stay with him forever. I will forever hold that in my heart. God Bless all of you and the service you do.
Dear Steve Volm and Cole Roberts, Miller-Kietzer/Myrhum Patten Funeral Home continues to provide the high level of service to customers with the new generation of funeral directors. Care is taken to adhere to the wishes of the deceased, family members and care givers.
Jason, I wish to express my sincere thanks for your personal touch and kindness you gave to me during this difficult time in my life. I appreciated all your time and patience you offered me. Myrhum ~ Patten must be very proud to have you on staff at their funeral home.
Dear Chuck, Matt, & Bob, We can't thank you enough for all your help and professionalism with the burial for our Aunt Lucia. Thanks for being so patient!
I wanted to thank you for all you do. I don't know how you do what you do but thank you for doing it. You made a very difficult time a little easier. Many blessings to you!
Matt, Thank you for all your help and encouragement after Gary's unexpected death and during the weeks that followed - your care and concern and attention to detail helped us to give Gary a nice visitation and fitting tribute and funeral. God bless and continued success!
Chuck & Matt, Thank you very much for the special TLC you again have given to the Hackbarth family. Dad’s memorabilia was very nicely displayed at the church. I know mom and dad cherished your friendship and so do we. We appreciate all the kindness you have shown to our family. Matt, it was so special and sweet that you had a prayer for dad when you picked up his body. Blessings and peace!
Bob, I want to let you know I was extremely pleased with the presentation you arranged for my mom’s memorial service. Everything was placed so nicely. Myrhum – Patten is such a warm and cozy atmosphere to have family in such a time of need. Everyone agreed I made a wonderful choice.
Chuck, Matt, Bob & staff, Our sincerest thank you to you and the staff for serving our mother’s funeral, your compassion and support we received was comforting knowing that everything was handled beautifully. From being patient with us in choosing the arrangements to putting together the video and being there for the family during the service and burial was greatly appreciated. Chuck, our mom knew you would do a wonderful service and we agree. Thank you!
Bob, Thank you so much for all you have done to help our family during this most difficult time. We appreciate all the planning and hard work that goes into preparing for a loved one’s funeral. Please know that we felt truly blessed to have your services.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.